Introduction and Scope

osnovaiqara operates as a comprehensive business activity analysis platform, helping Australian businesses make informed decisions through data-driven insights. We understand that trust forms the foundation of any meaningful business relationship, and protecting your personal information sits at the core of everything we do.

This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, or team members. It applies to all users of our platform, including business owners, financial advisors, and anyone who engages with our analysis tools.

As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles. We also follow international best practices to ensure your data remains secure regardless of where you're located.

Information We Collect

We collect information that helps us provide better business analysis services and improve your experience on our platform. Here's what we typically gather:

We also collect information you voluntarily share during consultations, surveys, or when providing feedback about our services. This helps us understand your specific business needs and tailor our analysis accordingly.

How We Use Your Information

Your information serves specific purposes that directly benefit your business analysis experience. We don't sell your data to third parties or use it for purposes unrelated to our core services.

We analyze usage patterns to identify common challenges Australian businesses face, which helps us develop better tools and resources. However, this analysis uses aggregated, anonymized data that cannot identify individual users or businesses.

Data Sharing and Third Parties

We work with carefully selected partners who help us deliver our services effectively. Each partner undergoes thorough security assessments and signs strict data protection agreements.

We never share your personal information for marketing purposes or sell your data to data brokers. If we need to share information for legal compliance or business transfers, we'll notify you in advance when possible and ensure appropriate protections remain in place.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. You can exercise these rights by contacting us directly, and we'll respond within 30 days.

You can correct any inaccurate information in your account settings or by contacting our support team. For significant changes to business information used in analysis, we recommend updating details promptly to ensure accuracy of future reports.

If you want to delete your account, we'll remove your personal information within 30 days. However, we may retain some data for legal compliance, such as transaction records for tax purposes or security logs for fraud prevention.

You can opt out of marketing communications at any time, though we'll still send essential service updates like security alerts or billing notifications. For data portability, we can provide your information in standard formats that work with other business analysis platforms.

Data Security and Protection

Protecting your business information requires multiple layers of security. We use enterprise-grade measures that meet Australian standards for financial data protection.

Our team follows strict access controls, meaning employees only access information necessary for their specific roles. We log all data access and regularly review these logs for unusual activity. If we detect any security incident, we'll notify affected users within 72 hours and provide clear steps to protect their accounts.

Data Retention and Deletion

We keep your information only as long as necessary for business purposes or legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

When retention periods expire, we securely delete information using industry-standard data wiping techniques. For physical storage devices, we use certified destruction services that provide certificates of destruction.

International Data Transfers

While we primarily store data in Australian facilities, some of our trusted service providers operate internationally. When we transfer data overseas, we ensure adequate protection through approved mechanisms.

We use Standard Contractual Clauses for transfers to countries without adequacy decisions, and we regularly assess the security practices of international partners. If political or legal changes affect data protection in any country where our providers operate, we'll relocate services to maintain protection standards.

Children's Privacy

Our business analysis services target professional users aged 18 and older. We don't knowingly collect personal information from children under 13, and our terms of service require users to be at least 18 years old.

If we discover that we've inadvertently collected information from someone under 13, we'll delete it immediately and take steps to prevent future occurrences. Parents or guardians who believe we may have collected their child's information should contact us immediately.

Policy Changes and Updates

We review this privacy policy annually and update it when we introduce new services or when privacy laws change. Significant changes that affect how we use your information will be communicated at least 30 days in advance.

We'll notify you about updates through email, account notifications, or prominent website notices. For minor clarifications or formatting changes, we'll update the "last modified" date and post the revised policy on our website.

If you disagree with policy changes, you can close your account before they take effect. We'll honor the previous policy terms for data collected before the change, unless you explicitly consent to the new terms.